Privacy Policy

Your privacy matters to us.

Who is responsible?

UMO Pet is a brand of Prominall GmbH, based in Germany.
We are responsible for handling your data.

What data do we collect?

We collect data you provide when you order, create an account, or contact us.
This includes your name, address, email, payment details and order history.
We also collect technical data, such as your IP address and browser information, when you visit our website.

How do we use your data?

We use your data to process your order, ship your products, send invoices and answer your questions.
With your consent, we may use your email to send you our newsletter.
Technical data helps us improve our website and protect against misuse.

Who gets your data?

We share your data only with partners who help us process orders, like shipping companies and payment providers.
We do not sell your data.

How do we protect your data?

Your data is stored securely on servers in the EU.
We use technical and organizational measures to keep your data safe.

How long do we keep your data?

We keep your data only as long as needed to process your order and for legal requirements.

Your rights

You can ask for a copy of your data, request corrections or deletion at any time.
You can also object to data processing or withdraw your consent for newsletter emails.
You have the right to file a complaint with your local data protection authority.
To use your rights, write to privacy@umopet.store.

Cookies and analytics

Our website uses cookies to help you use the site and remember your settings.
With your consent, we use cookies for analytics to help improve the website.
You can refuse or delete cookies in your browser settings at any time.

External links

Our website may link to other sites.
We are not responsible for how these sites use your data.

Questions?

If you have questions about your data, write to privacy@umopet.store.
We will help you as soon as possible.